OUR STORY It's a reusable cup made to carry anything lightly in the summer and drink it. The body is made of eco-zen, a BPA free material, so it can be used semi-permanently, and it is easy to use because it can put hot drinks up to 100 degrees. (Boiling in hot water can cause changes in the product.) The lid is non-toxic PP material and contains no harmful ingredients, so you can use it with confidence!
Please note that it is not a completely sealed product, and it is made of eco-zen material that does not cool/warm.
ABOUT domestic manufacturing Body: ECOZEN (BPA free) Lid: PP (toxic/no harmful ingredients) Microwave and dishwasher prohibited Bottom 6 cm, Height 16 cm Straw diameter 13 mm 473ml
CAUTION Do not boil the product in boiling water! It can be made of eco-gen material or reduced. Stains and deposits may occur during the process. Please use it after washing it. For rough scrubbers, it wears out the life of cup printing. Please wash it with a soft sponge. Bubbles, bubble holes, glaze flow marks, glaze clumps, residues, dots, etc. may occur on the surface or on the transcription during the fabrication process. This cannot be the reason for a return or refund. Please understand that printing is a work of attaching by hand one by one, so there may be inclination. Attach the lettering to the curved surface and the line becomes thin, which can cause breakage. There may be mold finishing marks on the lid. This is not a defective product, so it cannot be exchanged/refunded.
Please take into consideration that some products may take additional time for delivery and processing. Important: Your order is shipped once your payment has been cleared. Please contact our customer service center if you would like to request an exchange or return on your order.
- Customs and Duties
The recipient will be held responsible for international shipments which may be subject to import duties and taxes. Please be advised that these charges are levied by the destination country and we do not have control over them. In the case that the recipient refuses to receive the parcel, the order will be returned to Korea and will not be re-shipped. Relevant expenses (round-trip shipping, customs, etc.) will be deducted from the refund.
You are eligible for exchange or return in the following cases: - You can exchange or return your order within seven (7) days of receiving your contract details. If the delivery is delayed after you have received your contract details, you can exchange or return your order within seven (7) days upon receipt of your order or after the start of the shipping date.
- You may exchange or return your order within three (3) months following delivery or within thirty (30) days of becoming aware that the goods and services were delivered in specifications that are different from how they were advertised or promised.
You are not eligible for exchange or return in the following cases: - If the goods have been damaged or destroyed due to causes attributable to you (However, you are eligible to cancel your order if you had opened the packaging to examine the contents.)
- If the value of the goods has depreciated significantly due to partial or heavy use
- If the value of the goods has depreciated significantly because a long period of time has elapsed, making it difficult to resell the goods
- If the packaging has been damaged for goods that can be reproduced as identical counterfeits
- If we have obtained your consent of ineligibility because irrecoverable damage to the seller is expected in the case of an order cancellation for goods that are produced individually for an order.
- If the provision of digital content has already commenced. (However, this shall not apply to the portion for which the provision of such digital content has not commenced in cases of a contract comprising divisible services or divisible digital content.)
※ You bear the cost of returning your order in the case of an exchange or return whereby the reason for exchange or return is based on your preferences (including exchange for a different color or size, etc.) rather than damage or if the product not matching its description.