OUR STORY J'aime l'été: Olive's slogan for the 2023 summer season, meaning I love summer. It is made of Kinto's heat-resistant glass, and you can enjoy it from warm tea to cool lattes. The latte-sized product is printed on both sides, and the tea-sized product is printed on one side.
ABOUT Heat Resistant Glass (Made in China) Microwave available
250ml (8 x 8cm, 80g) 350ml (8 x 10.5cm, 110g)
CAUTION Stains and deposits may occur during the process. Please use it after washing it. Please be careful because sudden temperature changes or shocks can cause damage to the cup. Because it is hand-made glass, the entrance or bottom of the cup may be uneven, or the surface may be uneven in the process of finishing after cutting the glass. For rough scrubbers, it wears out the life of cup printing. Please wash it with a soft sponge. There may be bubbles, bubble holes, glaze flow marks, glaze clumps, residues, dots, etc. on the surface or on the transfer during the manufacturing process. This cannot be the reason for a return or refund. Please understand that printing is a work of attaching by hand one by one, so there may be inclination. As the lettering is attached and baked, the line becomes thin and there may be breaks.
Please take into consideration that some products may take additional time for delivery and processing. Important: Your order is shipped once your payment has been cleared. Please contact our customer service center if you would like to request an exchange or return on your order.
- Customs and Duties
The recipient will be held responsible for international shipments which may be subject to import duties and taxes. Please be advised that these charges are levied by the destination country and we do not have control over them. In the case that the recipient refuses to receive the parcel, the order will be returned to Korea and will not be re-shipped. Relevant expenses (round-trip shipping, customs, etc.) will be deducted from the refund.
You are eligible for exchange or return in the following cases: - You can exchange or return your order within seven (7) days of receiving your contract details. If the delivery is delayed after you have received your contract details, you can exchange or return your order within seven (7) days upon receipt of your order or after the start of the shipping date.
- You may exchange or return your order within three (3) months following delivery or within thirty (30) days of becoming aware that the goods and services were delivered in specifications that are different from how they were advertised or promised.
You are not eligible for exchange or return in the following cases: - If the goods have been damaged or destroyed due to causes attributable to you (However, you are eligible to cancel your order if you had opened the packaging to examine the contents.)
- If the value of the goods has depreciated significantly due to partial or heavy use
- If the value of the goods has depreciated significantly because a long period of time has elapsed, making it difficult to resell the goods
- If the packaging has been damaged for goods that can be reproduced as identical counterfeits
- If we have obtained your consent of ineligibility because irrecoverable damage to the seller is expected in the case of an order cancellation for goods that are produced individually for an order.
- If the provision of digital content has already commenced. (However, this shall not apply to the portion for which the provision of such digital content has not commenced in cases of a contract comprising divisible services or divisible digital content.)
※ You bear the cost of returning your order in the case of an exchange or return whereby the reason for exchange or return is based on your preferences (including exchange for a different color or size, etc.) rather than damage or if the product not matching its description.